Let Go & Lead With Maril Macdonald

To survive over the long term, businesses must constantly innovate and transform. All too often, however, forces inside companies stifle this change.   Greg Larkin has built a career as an internal disruptor. In his view, anyone who seeks to innovate from within, to transform a legacy company, naturally comes into contact with obstructionists — with people who, for different reasons, act as barriers to change. Larkin has identified five key obstructionist archetypes, and he has a playbook of strategies for overcoming each one of them. He talks with Maril about his career journey; about his leadership community for disruptive executives, Pinstripes & Punks, and what it means to be a business punk; and ultimately, about why pushing against the norm, attempting to drive change and being a “punk” is an act of love, not an act of war, for a business.     ABOUT LET GO & LEAD   Let Go & Lead is a leadership community created by Maril MacDonald, founder and CEO of Gagen MacDonald. Maril brings toget

From the U.S. Air Force to higher education, General Jay Silveria’s leadership career has been as wide-ranging as they come. After leading pilots into combat and going viral for the anti-racist speech he made while Superintendent of the United States Air Force Academy, Silveria now serves as the Executive Director of Texas A&M University’s Bush School of Government & Public Service. The thread beneath all his experiences is that he’s a true servant leader — one who invests time in getting to know his people as a mission imperative. He and Maril discuss why innovation starts with leaders, and a “bottom-up” approach to fostering innovation rarely gets the job done; why it’s so critical to de-brief and review not just after things go wrong, but after they succeed as well; and why a leader’s responsibility is to looking ahead, imagining contingencies and planning for what could go wrong. ABOUT LET GO & LEAD Let Go & Lead is a leadership community created by Maril MacDonald, founder and CEO of Gage

In a world where so many M&A activities fail to deliver their promised results, Umayma Abubakar has firsthand knowledge of how to buck the trend, and truly create something new and better through all the change.   Starting in 2017, Abubakar helped lead one of the largest mergers in history, when Mubadala Development Company combined with International Petroleum Investment Company (IPIC) to form what is today known as Mubadala Investment Company. Maril talks with Abubakar, now Mubadala’s deputy chief communications officer, about the principles and practices that drove them through the merger, and what executives around the world can learn from their success. Over a wide-ranging conversation, they cover the importance of leading with respect and inclusivity; of tapping into the experts you already have in the room; of choosing your language carefully; of providing employees with a clear vision and path forward; and of deeply appreciating the many details and dimensions of the cultures you’re combining

Resilience is something Bonnie St. John knows in her core. The Harvard grad and Rhodes Scholar became a Paralympic medalist by getting up after she’d fallen down in a very literal way, and since then, she has helped leaders and businesses understand the power in that truth. Over a wide-ranging conversation, she and Maril discuss how there is no one right way to be a leader; why purpose is so important to resilience; and why positivity is such a potent reinforcement mechanism — for locking in learning, for persevering within challenges and ultimately, for accomplishing our goals. ABOUT LET GO & LEAD Let Go & Lead is a leadership community created by Maril MacDonald, founder and CEO of Gagen MacDonald. Maril brings together provocateurs, pioneers, thought leaders and those leading the conversation around culture, transformation and change. Over the course of the past 14 years, Let Go & Lead has existed in many forms, from video interviews to resource guides to its current iteration as a podcast. At

Work has been in a chaotic flux since COVID-19 began, but as Julia Hobsbawm reminds us, it wasn’t going that well before the pandemic, either. The author, Bloomberg columnist and futurist of work has been researching connectivity, social health and humans’ relationship with technology since before the age of hybrid work. She talks with Maril about the ways work is changing — from new office models to technology developments to the norms of new generations — and what the best leaders can do to build productive, fulfilled, connected cultures through it all. --- ABOUT LET GO & LEAD Let Go & Lead is a leadership community created by Maril MacDonald, founder and CEO of Gagen MacDonald. Maril brings together provocateurs, pioneers, thought leaders and those leading the conversation around culture, transformation and change. Over the course of the past 14 years, Let Go & Lead has existed in many forms, from video interviews to resource guides to its current iteration as a podcast. At its core, it remains

At the heart of Chick-fil-A’s iconic culture is a simple but consistent focus on studying and developing good leaders. Mark Miller, the former Vice President of High Performance Leadership at Chick-fil-A, was there decades ago as the company first asked what it takes to be an effective leader. He was also there leading the charge as they worked to scale the learnings they found. He and Maril discuss the traits that set transformative leaders apart; the power of asking questions; why unclear aspiration is the root of so much organizational culture struggle; and why it’s so important for leaders to value both relationships and results.    LEARN ABOUT   2:56 The most critical competencies for a leader 8:09 How to avoid “leadership quicksand” 13:50 How leaders put curiosity into practice by asking good questions 20:04 The leader’s role in culture 24:19 Maintaining culture with a hybrid workforce 27:30 The importance of storytelling 34:17 Finding the balance between relationships and results 44:14 What leaders mos

In a world increasingly driven by technology and data, is it possible to preserve the health of the human experience and the broader planet?   One of the first 100 employees of Netflix, Kate O’Neill has long innovated at the intersection of technology and humanity. In the view of O’Neill and her signature “strategic optimism,” the future is still ours to shape, and businesses have a bigger role to play than they’ve ever had in the past. She and Maril discuss the human specialty of meaning-making, and the ways it manifests into organizational purpose work; why there’s no such thing as being future-proof, only future-ready; and why it’s so critical for leaders to approach societal forces and global headwinds through an integrated, future-forward lens.    LEARN ABOUT:    2:03 The most significant change we’re going through right now 3:54 “Strategic optimism” and why it’s important 8:13 The biggest issues Kate believes companies are facing 11:17 The importance of the “in-between” spaces between questions and answ

In Pulitzer-nominated sportswriter Sally Jenkins’ experience, great leaders are less in the business of winning than the business of teaching.   Over a wide-ranging conversation, Maril and Sally explore the leadership lessons Sally has learned from a career interviewing and writing about the world’s great athletes and coaches.  They discuss why discipline is something that leaders can’t impose, but have to call up from within people; why it’s less important to take a popular position than a good position; and why leadership is less like holding the steering wheel and more like conducing an orchestra.   Learn about:   3:18 The leadership factor with the most impact 6:21 Why winning isn’t the only motivator for leaders 7:49 Why discipline is misunderstood and an interior construct 24:44 What leaders most need to let go of     —  Sally Jenkins began her second stint at The Washington Post in 2000 after spending the previous decade working as a book author and as a magazine writer. She was named the nation’s top

For Vada Manager, everything comes back to relationships. Throughout a career serving on countless Boards of Directors and advising everyone from Nelson Mandela to Nike founder Phil Knight to the New York Yankees’ George Steinbrenner, Manager has accumulated more than 14,000 contacts in his rolodex, and he’s quick to tout this number with students and mentees. Relationships, he says, come full circle — and his career has been driven by them. Nurturing those relationships through thoughtful gestures and regular contact means that you’re always top of mind for opportunities and your connections remain eager to assist you when they can.     Over a wide-ranging conversation, he and Maril discuss the evolving role of corporate Board members; what companies should ask before they get involved in ESG issues; and the strong culture and leadership that successful businesses of all sizes have in common. To Manager, the best leaders trust the people they hire, build cultures of high “failure tolerance” and remain hum

For researcher, professor and author Zach Mercurio, “mattering” is not a new buzz word: it’s a primal human survival instinct embedded in our brains from 6 million years of programming, and something businesses need to take very seriously. Zach is an expert in what makes work meaningful, and to him, the facts are clear: Meaningfulness is not developed through a program or initiative — it’s developed and maintained through human interactions. He and Maril discuss why it’s so important for people to know that they’re significant to others; why often, we blame humans for problems that are actually the fault of bad processes and systems; why your organizational purpose needs to be rooted in truth; why so much of Zach’s work involves taking the intuitive, common-sense ideas of natural leaders and trying to make them common practice.   Learn about:   6:39 Why people problems are often system problems 9:26 Creating environments where people matter 15:16 The difference between having purpose and being purposef

Ann Powell, Vice President and Chief Human Resources Officer at Bristol Myers Squibb, talks with Maril about her leadership journey. The culture of “radical inclusivity” Powell has shepherded at BMS has allowed the company to continuously and successfully transform the past several years, and Powell has learned a lot through the work. She and Maril discuss the evolution of HR from an administrative function to a strategic business function; why Powell sees storytelling as an absolutely critical skill for HR leaders; and what BMS is doing to promote workforce wellbeing — a topic that Powell believes will become a powerful competitive advantage and differentiator for the businesses that choose to prioritize it.   Learn about:   4:33 The evolution of culture and HR 11:43 Merging data and storytelling for impact 20:33 Building a radically inclusive culture 27:25 Creating an ecosystem for inclusivity   —  Ann M. Powell is the global head of Human Resources for Bristol Myers Squibb. She is deeply committe

Leadership expert, Harvard Business School Senior Lecturer and bestselling author of Friendly Fire Scott A. Snook discusses what he’s learned over his time in the military and academia about what it takes to lead. Snook, a decorated veteran and victim of friendly fire himself, studies these incidents of tragedy as a way to make sense of — and ultimately prevent — organizational dysfunction. Among other things, they discuss why every leadership program should cover “followership” and the art of managing up; how leaders fundamentally cannot control outcomes, and can only shift the odds; the importance of finding the right balance between high challenge and high support; and why ultimately, what leaders need most is self-awareness and self-acceptance — or, in other words, to be both socially intelligent and secure.       Learn about:   11:42 How Scott describes leadership 14:13 The deep connection between leadership and “followership” 19:00 The organizational lessons from a “friendly fire” incident 23:

In this episode of Let Go & Lead, Maril talks with bestselling author, world-class coach and CEO and Co-Founder of Disruption Advisors Whitney Johnson. After a successful career on Wall Street, Whitney had an epiphany: she wanted to apply the immense knowledge she’d gained from modeling and analyzing stock performance to see if the same rules could be applied to people. Over a wide-ranging conversation around disruption, Whitney speaks to the power of personal disruption; explains her S-curve model, which she uses to better understand how individuals change and grow; and walks through the seven accelerants of productive disruption. At Gagen MacDonald, we believe that transformation starts within, and Whitney’s work deeply reinforces the idea: to change an organization, you need to start by changing yourself.   Learn about:   7:07 Defining the S-curve of learning 10:30 The seven accelerants of personal disruption 14:37 How to disrupt yourself 21:07 How to deal with change detractors 26:22 Tacklin

In this episode of Let Go & Lead, Maril talks with bestselling author and lauded employee engagement expert Mark Crowley. Over 25 years, Crowley drove unprecedented success as a leader in the financial services industry by focusing on a simple but powerful idea: when human beings thrive, organizations thrive as well. He and Maril discuss the unprecedented opportunity leaders have right now to reinvent how we lead and manage people by focusing more on how we make people feel. When leaders trust in human connection and give people more emotional support, they allow themselves to set higher expectations, as well — driving well-being, engagement, retention and broader organizational success. With confidence gained from personal experience, Mark is passionate that any organization can see these business gains by leading in this manner.   Learn about:   3:30 The four keys to leading from the heart 23:33 Learning from cows about leading with love 27:55 The science of leading from the heart 31:04 Leading

In this episode of Let Go & Lead, Maril talks with lauded author, scholar and Harvard Business School professor Amy Edmondson, whose pioneering research into psychological safety has massively impacted the world of work. Amy breaks down what psychological safety is, what it isn’t and three key things leaders need to do to foster it.   Over a ranging conversation, she and Maril discuss the immense importance of leaders in the middle; why leaders need to maintain a beginner’s mind; and why psychological safety — or, as Amy defines it, “permission for candor” — must be balanced with a commitment to excellence for an organization to succeed.   Learn about:  3:30 How to build a learning organization 7:03 Creating an environment of psychological safety 12:56 The changing dynamics of modern teams 20:23 Key misconceptions about psychological safety 22:51 Fostering psychological safety in uncertain times 32:32 The science of “Failing Well” 37:55 What leaders need to let go of   —  Amy C. Edmondson i

In this episode of Let Go & Lead, Maril talks with Sylvia Burwell, the 15th president of American University. She shares the leadership principles that have guided her through an impressive and wide-ranging leadership career — from serving as U.S. Secretary of Health and Human Services during the Obama administration to Chief Operating Officer at Bill & Melinda Gates Foundation to her current role as the first woman to lead American University. Sylvia and Maril discuss the importance, for a leader, of creating a leadership team that doesn’t look like you, with true diversity of perspective; of being a calm, optimistic presence during crisis; and of taking it on yourself to “see around the corner” as a leader — to ensure your energy goes more toward anticipating the future than preserving the past.   Learn about: 10:55 Three critical leadership principles 12:01 The key elements of great teams 14:52 How inclusion creates excellence 22:10 The role of community to build alignment 27:44 The role of emotion

In this episode of Let Go & Lead, Maril talks with Wendy Short Bartie, Senior Vice President & Chief of Staff to the CEO at Bristol Myers Squibb. The gift for leadership that has made Wendy such a fast riser in the pharmaceutical industry, since leaving her original legal career, shines throughout this vibrant conversation. They discuss Wendy’s journey as a leader, and how her focus has shifted, over time, from practicing leadership to preparing others to be great leaders; why empathy has a lot to do with understanding gaps between intention and impact; and the crucial role of the leader as “air traffic controller” — the person who actively creates space for a diversity of perspectives and opinions — during meetings. Learn about: 4:58 Building a leadership legacy in an organization 8:32 Leading using the skill of influence 9:16 The power of listening 11:09 The power to S.P.E.A.K. like a leader 16:09 Mentoring and growing great leaders 19:34: The power of an “I Love Me” letter 23:36 The critical leader

In this episode of Let Go & Lead, Maril and renowned author and leadership coach Marshall Goldsmith continue their discussion about Marshall’s book, The Earned Life. In this episode, their focus turns to leadership. They discuss the five key factors about leading today, how leaders can productively disagree; why when you’re leading knowledge workers, you can’t lead by telling; and the value of asking — today — what will matter most to your 95-year-old self. Across Marshall’s insights and anecdotes, the conversation returns repeatedly to the importance of maintaining perspective, trusting the process, telling the truth, and protecting your peace. Learn about: 4:23 Advice for leaders struggling to meet goals 6:44 The subtle art of making a positive difference 11:39 The Five Key Factors to Leading Today 20:06 How to truly get engagement 22:20 Are leaders made or born? 23:53 Leadership requirements for today’s environment 26:15 What leaders most need to let go of — Dr. Marshall Goldsmith is a member of the Th

In this episode of Let Go & Lead, renowned author and leadership coach Marshall Goldsmith talks with Maril about the hard work of becoming a better leader — work that is, in his words, “incredibly easy to understand and difficult to do.” Across this wide-ranging conversation, Marshall and Maril touch on cognitive dissonance theory, and the “superstition trap” that leaders often fall into. Marshall introduces the idea of happiness as a product of alignment between aspirations, ambitions and day-to-day actions; and the deep mindset shift to go from being a high individual achiever to an effective leader of an organization.  Learn about: 7:39 The Building Blocks of Discipline from “The Earned Life” 13:18 Finding true happiness 19:16 Motivating behavioral change in your people 21:49 Why following up is vital to making change happen 25:50 The path to achieving genuine success 29:36 Why results are a poor measure of success — Dr. Marshall Goldsmith is a member of the Thinkers 50 Hall of Fame.  He is the only tw

In this episode of Let Go & Lead, Jeremy Dean, Founder and Master Gamemaker at riders&elephants, talks with Maril about the elephant in the room of corporate culture: emotion. Emotion is core to belief, which is core to motivating people. Yet often, when undertaking a culture change or business transformation, leaders will start by thinking about the values and behaviors they desire; not how they want people to feel.  Why is this? Because emotions are hard to talk about. Jeremy’s organization has found success making it easier through an unusual method: “gamifying” the conversation through a card game for organizations.  Learn about: 3:58 What is emotional culture? 6:01 How emotions govern beliefs and behaviors 7:34 The importance of discussing unpleasant emotions 11:45 How to “gamify” the emotion discussion 21:56 Understanding emotional sub-cultures in an organization —  Jeremy is the Founder and Master Gamemaker at riders&elephants. R&E design games to help people express themselves through