Fintech Insider By 11:fs

In this episode, we bring you a payments special, with interviews from some of the top leaders in the fintech payments space! To start the episode, Jason Bates sits down with Harsh Sinha, CTO at Transferwise! Harsh tells us about Transferwise's organisational model, what the pros and cons are, and how you optimise ylou company for speed! We also talk about what it is like moving from Silicon Valley to join a small start-up in Europe, and how you create value for your customers. Next up, Jason sits down with Patrick Gauthier from Amazon Pay! Patrick tells us about frictionless payments, the importance of protecting the consumers' privacy and what he knows now, that he wishes he had known at the start of his career. Also, why is patience so important when starting out in fintech? We also have two more brilliant interviews with Roland Palmer from Alipay, telling us how Chinese tourists have their eyes on Europe, and Mark Barnett from Mastercard who tells us all about the battle for payments! All this a

This week we have some great stories for you as David and Simon are joined by a couple of great guests: Michael Fotis - CEO and Founder, Smart Money People Dean Butler - Head of Innovation at Prudential Shafali Gupta - VP Strategy & Ops at Fluidly We kick off the episode by taking a look at the winners from the latest RBS Remedies pool! Luckily, we actually have someone who is part of the group of winners on the panel! Shafali Gupta from Fluidly gives us some insights on how the last week has been over at Fluidly. The panel discuss the other winners, what the fund can do for SMEs and what the people over at Fluidly are planning on doing with the money! (01:48) Next up, we talk about Monzo going stateside! Monzo was an instant hit when it launched in the UK, and now the challenger bank is looking to expand to America! The panel argues that if this was supposed to be a secret, it is arguably the worst kept secret ever. Challenger banks from the UK have been looking at the American market for a while n

For this weeks episode we had the chance to sit down with the CEOs of some of the most interesting companies from Money20/20 in Amsterdam! We got some really interesting insights, found out secrets to success and what the future holds for these companies. First up, Jason Bates meets Ralph Hamers, CEO of ING! Last year, Ralph gave a keynote speech at Money20/20 and he tells us what has changed in a years time. Ralph gives us his insights on the digitalisation of banking and how mobile first is rapidly becoming the new normal! If you want to be competing with new platforms, you have to rethink the way you operate. What is ING's secret? Next up, we talk to Des McDaid, managing director at Marcus by Goldman Sachs UK! Simon Taylor sits down with Des to talk about all things Marcus! Marcus was an instant hit when it launched in the UK, what is their secret? Des argues that although the rate is important, no customer wants a bad rate. However, the rate is not everything, and Des explains how they listened clos

Welcome back to the 6th and final episode of this new show, Fintech Insider USA! In this episode, Sam Maul meets Alex Sion, Co-Head of D10X at Citi Ventures! To start the episode, Alex explains what D10X actually is, and what the name stands for. The programme has been active for about 4 years and the consumer side is organised around two macro themes: modern life and economic vitality. Alex argues that the nuclear family has not existed for many years now and banks have been built around the image of the traditional family. How do you support families that perhaps do not fit into the image of the nuclear family? We continue talking about how you innovate at a company as large as City. Where do you focus? How do you generate relevant ideas on a global scale? With such a global reach, how do you accommodate many very different markets? All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stori

This week we have some great stories for you as Simon Taylor and Brandon Chung are joined by a couple of great guests: Loral Quinn - CEO of Sustainably Scott Liddell - Head of Channel and Digital, CYBG We kick off the episode by taking a look at, well, ourselves! We are the news! Building the banking platform of the future with 11:FS Foundry! DNB, Norway's largest financial services group, has decided to extend its investment into 11:FS Foundry and is committed to building new services on the platform, initially focussing on loans. Are we going to see more and more fintechs collaborating with bigger banks? Is this the future? (01:29) Next up, we talk about how the FCA has done a major shake-up of overdrafts! Banks and buildings societies will no longer be allowed to charge fixed monthly or daily fees for overdraft. There will also no longer be higher fees for unplanned overdrafts rather than arranged ones. This means that banks have to advertise their APRs to their customers. Is showing a customer an

We start off the episode start by discussing Stripes global success. With the amount of payment companies out there, how have they reached such a success? We take the story so far back as to when the company was called /Dev/Payments! How do you create a successful company? Could it be as easy as listening to your customers and do what they want? David brings up one of Patricks quotes, If people don't think what you are doing is a little bit strange, maybe it's not strange enough. How do you find a strange enough strategy? Is being strange a way of moving away from a mimetic-heard dynamic in an industry where new innovations are key? How do you come up with a good idea and make sure it is different than what everyone else is working on? Patrick also shares what's next for Stripe and why one could argue that we are no longer in ponds, but in a connected ocean. All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know you

Welcome back to the 5th episode of this new show, Fintech Insider USA! In this episode, we are extremely excited to bring you an interview with Derek Joyce, Vice President & General Manager, Global Accounts at Klarna! To start the episode, Derek explains Klarna's new operating model where each team has end to end accountability and ownership. How has this changed the work culture and what are the results? We continue by, of course, talking about the smoooth campaign with Snoop Dog and how the campaign has now reached 660 million impressions online! How has this campaign had an impact on Klarna as a brand, and what is it like being associated with Snoop Dog? Derek and Sam further talk about how the whole business model of payments has moved beyond transactions and Derek argues that companies that focus only the transaction are in a race to the bottom. Looking at statistics, 2/3 of millennials do not have a credit card! How do you work around this? How do you create a credit system without using credit car

This weeks news show is coming to you straight from our 11:FS lounge at Money20/20 in Amsterdam! We have some great stories for you as Leda and Jason are joined by a couple of great guests: Bart Leurs - Chief Digital Transformation Officer at Rabobank Conny Dorrestijn - Founding Partner at BankiFi Jordane Giuly - Co-Founder and Head of Product at Spendesk Suresh Vaghjiani - CEO & Co-Founder at Tribe Payments We kick off the episode by taking a look at an article from Finextra about Money20/20 specifically: Money20/20 Europe 2019, Stop innovating, start executing. A big theme over the first day was innovation innovation innovation... is innovation an overused term? Should we stop innovating and start executing? Where is the fine line between being innovative and just doing something that is very niche? (02:23) Next up, we talk about how Tribe Payments is partnering with UnionPay as part of the Chinese giant's 'aggressive' push into Europe! The partnership and the new platform were launched at here

How do you transform traditional banks to compete in the digital banking battlefield? Essentially, how do you win? DR Leda Glyptis is hosting this very special debate, live from Money20/20 Europe. The debate will be held between two teams, Brear's Bears and Bates' Bulldogs. The teams are made up of banking and fintech experts, including: Team Brear’s Bears: David Brear - CEO and Co-Founder 11:FS - Team Captain Megan Caywood - Managing Director, Global Head of Digital Strateg at Barclays Gabrielle Inzarillo - Director, FinTech, Plug and Play Tech Center Edward Maslaveckas - Founder and CEO at Bud Team Bates’ Bulldogs: Jason Bates - Deputy CEO & Chief Product Officer 11:FS - Team Captain Simon Vans Colina - Engineer at Monzo Kristian Luoma - Head of OP Lab at OP Financial Group Joris Hensen - Founder and Co-Lead of Deutsche Bank API Program, Deutsche Bank AG Alright, here is the format of the debate: There will be four rounds, where the panel will be discussing the following: competition,

This week Sam got the opportunity to sit down with Matt Burton, Partner at QED and the former CEO of Orchard! To kick off the episode, Matt tells us how he started out in the advertisement technologies space, how he now has three exits behind him and how he became Partner at QED Investors. Sam and Matt further discuss acquisitions, and how unfortunately most of them fail. How important is company culture, and how do you ensure a successful acquisition? Matt tells us his views on this matter! Not to be forgotten, Matt Burton is a three-time Texas State champion in tennis! Three times! Matt also explains how playing tennis can teach you how to be successful in the startup business (or atleast how the mindset is very similar!) Sam and Matt further talk about how having a lot of experience can actually work against you in some sectors! All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @Fi

This week we have some really interesting stories for you as David and Simon are joined by a couple of great guests: Gary Turner, a friend of the show and Co-founder and MD of Xero Helene Panzarino, MD of Rainmaking Colab Norris Koppel, CEO of Monese We kick off the episode by talking about the third major acquisition this year: Global Payments buys TSYS for 21.5 billion dollars! The combined company will be lead by a 12 member board and go by the name Global Payments. Gary points out that with a name like Global Payments, the strategy is kind of hiding in plain sight and looking at the current state of the industry, there are quite a lot of things happening, particularly within payments. Also, try and say multi monolithic architecture after a glass of wine or two. Next up, we talk about Revolut. Are they the most-complained-about small online bank? The bank, which has 2 million customers had 171 claims made against them between 2015 and 2018, compared to only 82 claims made against Monzo. Despite r

We are coming to you live from FusionONE! Today we have a brilliant live show for you with our hosts Simon and Sarah, and they are of course joined by some brilliant guests! Eli Rosner, Chief Product and Technology Officer, Finastra Eric Boyd, Corporate Vice President, Azure AI, Microsoft Andrew Smith, CTO ClearBank Today we take a deep dive in the new era of finance and how open platforms, emerging technologies and the rise of development talent will influense the industry. First up, our panel talks about how developers are the future of fintech. Eric Boyd marks that a lot of companies are trying to figure out how to work with these emerging technologies, but some older companies are struggling to apply these new technologies to their already existing business models. Where are we in the adaption circle of new technologies? Do we need to get some culture change in the industry? Also, as an incumbent, how do you attract talent in a quickly emerging industry? Next up, the panel talks about Open

Welcome back to the third episode of this brand new show, Fintech Insider USA! In this episode, we are extremely excited to bring you a brilliant interview with Michael Schlein, CEO and president at Accion! Sam and Michael sit down to talk about the importance of financial inclusion and what Accion is doing to achieve that goal globally. Accion is a global non profit organisation dedicated to create a truly financially inclusive world. What needs to be done to achieve this goal and what tools are used to reach the over 3 billion people who would otherwise be excluded from the financial system? Next up, Sam and Michael talk about what the satellite and GPS industry can do for insurtech solutions such as bike insurance and single family farmers and explains why India is extremely exciting right now! Michael tells us his thoughts on what is the biggest global hold up is at the moment and what areas need improvement. Also, can you say that financial inclusion is only 1% finished? All this and so much more

Hello from New York! This week, David and parts of his team are over in New York, and what an opportunity to have Sam Maule co-host this episode! This week we have some great stories for you, and of course some brilliant guests: Anna Irrera: Fintech Correspondent and Financial Companies Team Leader at Reuters Ian Kar: Product Consultant We kick off the episode by taking a look at JPMorgan Chase & Co will invest $125 million in programs to encourage people to save money! The goal in this is to aid the expansion of nonprofits that help people become more financially secure. The panel discusses if this should be the banks' perogative, not to enable third parties to do it on their behalf? Other stories include: Plaid (kinda) takes on Zelle Transferwise hits $3.5bn Venmo trials a rewards programme again Venture Funding In Brazil Soars To $1.3B In 2018 Morehouse College Graduates’ Student Loans to Be Paid Off by Billionaire New startup Earnin taking on Payday loans: A Biometric Backlash Is Unde

The world of wealth is changing and so is our mindset around money. We have new ways of saving money, and we are bombarded with new apps and services every day. We live longer but our lifestyles are changing. Still, we retire at the same age as previous generations which means our pensions have to last for a lot longer. Women and men are forced into the same pension buckets, but women often take time off their careers for parental reasons. Money and mental health are closely linked and we need to think about what money is doing to our mental health and how we can learn to cope with it. This year at WealthTech19, Simon takes the opportunity to speak to some truly inspirational industry experts on topics like generational shifts, relationship with money, investing, mental health and saving for retirement and what can be done for the future. Joe Parkin - Head of UK Sales at iShares and Aladdin Wealth Tech distribution, BlackRock Gonzalo Pradas, Head of Wealth at OpenBank Mark Adams - Vice Media Frank Coop

Welcome back to the second episode of this brand new show, Fintech Insider USA! In this episode, we are extremely excited to bring you a fantastic interview with Head of Partnerships at Plaid, Lowell Putnam! Sam sits down with Lowell Putnam, Head of Partnerships at Plaid at a very exciting time for the company! Lowell Putnam was previously the CEO and Founder of Quovo which have now been acquired by Plaid. In this interview, Sam and Lowell talk about a recent couple of busy months for the company, writing your own playbook and how being honest about imperfection can actually save your business! Lowell gives us his 30 seconds pitch of what Plaid does, and the duo discusses whether or not open banking will actually hit in America. Furthermore, Lowell explains why you should always make sure that the elevator car has arrived before stepping into it and why you sometimes have to throw out your own ego in order to save yourself time and money. We get to hear about Lowell's vision for the future of Plaid, and

This week we have some great stories for you as Sarah and co-host Adam are joined by a couple of great guests : Karen Kerrigan - COO of Seedrs Romi Savova - CEO and founder of PensionBee Iona Bain - blogger at Young Money as well as industry commentator, author and speaker We kick off the episode by taking a look at the remedies for small businesses story. Nationwide Building Society, Investec Bank and The Co-operative Bank have been granted a total of 80 million pounds from the RBS Remedies Fund Pool B. The allocations are as follows: 50 million pounds to Nationwide, 15 million to Investec bank and 15 million for Co-operative bank. The panel discusses the three banks commitments for the money and if there is any significance in the fact that the money was largely given to incumbents? Why wasn't Monzo on the list? Maybe the government thinks that they already have everything sorted out? Next up, we talk about Metro's big short! The bank faced a shareholder revolt when ISS recommended investors to re

David and Jeff take a close look at mortgages, a painful process Jeff recently went through. Research shows that people who have gone through the process felt stressed, lost sleep, half of the couples rowed over the process and 1 in 10 couples stopped having sex! Furthermore, 1 in 10 sought GP help due to effects on mental health. What is broken here? The duo is joined by a panel of fantastic guests to tell us more about the mortgages market, why some of these challenges exist and what changes are coming: Maria Harris - Director of Intermediary Lending, Atom Toril Steinmo - Head of Loans, DNB Dan Hegarty - CEO, Habito Vadim Toader - CEO, Proportunity The panel discusses how applying for mortgages is one of the most stressful processes in our lives, as humans have integral anxiety about shelter for themselves and their family. The panel argues that the product is not built around the consumer's needs, but rather quite simple data made incredibly opaque. Vadim Toader explains the process like plann

Welcome to this brand new show brought to you by 11:FS, Fintech Insider USA! In this week's episode, Sam Maule is at Empire Startups’ New York Fintech Week Conference where he was invited to mingle with some of the brightest and the best from the New York fintech scene and was able to record some interviews with some of the top speakers of the conference! We hope that you will enjoy these interviews, just as much as we have enjoyed recording them! Our fantastic guests for today's episode are: Alexa von Tobel, Founder and Managing Partner at Inspired Capital Henrique Dubugras, CEO and founder of Brex Rhian Horgan, CEO and Founder of Kindur Mariquit Corcoran, MD at Barclays US We kick off the episode by speaking to Alexa von Tobel about her entrepreneurial spirit, her new book Financially Forward and how having control over your wallet can help you take control over your life. Alexa also explains why being an entrepreneur is like being punched in the face every day (02.01). Alexa's book Financia

This week we have some excellent stories for you as David and Simon are joined by a few fantastic guests: Rebecca Duckworth, Chief Sales Officer at Quotevine Limited Louis Sutton, Co-Founder & Director at The Grapevine and host of I, Fintech Valentina Kristensen, Director of Growth and Comms at OakNorth Ryan Edwards-Pritchard, Managing Director at Funding Options We kick off the episode with Valentina making a big announcement regarding OakNorth entering the mortgage market. As mortgage processes can be considered overlooked and underserved, the discussion goes to whether or not this product could drive incumbents to change existing mortgage processes. OakNorth are hoping that by offering a bespoke customer-centric product, it will become a major player in the sector (03:16). Next up, we talk about Lloyds’ disappointing Q1 results and the fierce competition in the mortgage market. The panel ask where growth is going to come from and how the market is going to change with new challenger banks comin