Voice Of Influence

As we close the door on 2020 and cross the threshold of 2021, I address the gifts that we can gain from seasonal transitions and look at what we can gain from letting go.   What can you look back on with gratitude? What did you learn?  Are there successes you can celebrate?  How have you emerged from this year stronger for what you’ve experienced? What things can be released to make space for new opportunities? Join me as we wrap up this year and kick off a new series! Learn about how our Team Performance System and Personal Brand Strategy can Help You Serve Well and Sell More at  www.voiceofinfluence.net   Read the transcript here:   https://www.voiceofinfluence.net/173 Give and receive feedback that makes a difference! Register for our 20 minute Deep Impact Method video course here:  www.voiceofinfluence.net/deepimpact  

Have you ever wondered why the Grinch stole Christmas? Our son’s 5th  grade teacher, Mrs. Brennan, posed this question to kids in the class and asked them to write a persuasive essay about why they believe the Grinch is either evil or misunderstood. On the Voice of Influence podcast one of the key questions we explore is why are people the way they are? How can we motivate others who may be closed off to us? Though Grant’s essay doesn’t go on to suggest how to approach the Grinch, it does give one food for thought. Perhaps there is a physiological or psychological reason for the Grinches among us.  Here is Grant Wenburg with his essay, “A Small Heart.”

What’s your role in making your work an opportunity to do what you love? Are there ways that you might be blocking your own goals at work? As we wrap up this series sparked by our interview with Carson Tate, I address the difference you can make at work when you create a vision for yourself, build trust, initiate productive dialogue, and find win-win solutions for yourself and your company. Learn about how our Team Performance System and Personal Brand Strategy can Help You Serve Well and Sell More at  www.voiceofinfluence.net   Read the transcript here:   https://www.voiceofinfluence.net/172 Give and receive feedback that makes a difference! Register for our 20 minute Deep Impact Method video course here:  www.voiceofinfluence.net/deepimpact  

Do you have the power to make your job into your dream job? That’s what our guest Carson Tate, founder and managing partner of Working Simply, Inc., joins us to discuss.  Carson shares how to understand your organization’s needs, how to build a business case for the changes you want to see made, and how to create win-win scenarios for you and your employer.Carson is the author of the bestseller Work Simply: Embracing the Power of Your Personal Productivity Style and the newly released book Own It. Love It. Make It Work. She is also the creator of the Productivity Style Assessment®, a productivity assessment featured in Harvard Business Review’s 2017 Guide to Being More Productive.   Learn about how our Team Performance System and Personal Brand Strategy can Help You Serve Well and Sell More at  www.voiceofinfluence.net   Read the transcript here:   https://www.voiceofinfluence.net/171 Give and receive feedback that makes a difference! Register for our 20 minute Deep Impact Method video course here:  www.vo

We know that people want to be happy and fulfilled at work and that healthy organizations want to provide an environment that allows people to feel happy and fulfilled. The organization’s culture, the leadership style, and the individual employee all play a role in whether or not that desire becomes a reality.  What aspects of our work environment do we determine directly and which ones can we influence?  In this episode, we address some of the crucial dynamics that impact employee engagement. Learn about how our Team Performance System and Personal Brand Strategy can Help You Serve Well and Sell More at  www.voiceofinfluence.net   Read the transcript here:   https://www.voiceofinfluence.net/170 Give and receive feedback that makes a difference! Register for our 20 minute Deep Impact Method video course here:  www.voiceofinfluence.net/deepimpact  

What fears can get in the way of your business success, and what role does love play in overcoming them? Building on last week’s conversation with Finka Jerkovic, Andrea discusses three core fears that are common obstacles when you’re selling your idea, getting others onboard, or marketing a product or service, and how each fear can be overcome by love.  Learn about how our Team Performance System and Personal Brand Strategy can Help You Serve Well and Sell More at  www.voiceofinfluence.net   Read the transcript here:   https://www.voiceofinfluence.net/169 Give and receive feedback that makes a difference! Register for our 20 minute Deep Impact Method video course here:  www.voiceofinfluence.net/deepimpact  

Whether it’s a product or an idea, how do we move beyond selling as a transaction and instead make it the catalyst for transformation?  Finka Jerkovich joins Andrea today to discuss that, as well as why she believes confidence must be rooted in curiosity, creativity, and resourcefulness rather than being limited to competence.   Learn about how our Team Performance System and Personal Brand Strategy can Help You Serve Well and Sell More at  www.voiceofinfluence.net   Read the transcript here:   https://www.voiceofinfluence.net/168 Give and receive feedback that makes a difference! Register for our 20 minute Deep Impact Method video course here:  www.voiceofinfluence.net/deepimpact  

Do you ever feel frustrated that others don’t seem to grasp the value of what your expertise can offer them?  Getting buy-in from others sometimes requires some self-reflection on your part first.In this episode, Andrea discusses her own process of recognizing the things that kept her from owning her voice so that not only could she connect her gifts with the needs in the world but she could also help others use their gifts effectively.  Take some time today to clarify your purpose so that you can more effectively offer your expertise to others! Learn about how our Team Performance System and Personal Brand Strategy can Help You Serve Well and Sell More at  www.voiceofinfluence.net   Read the transcript here:   https://www.voiceofinfluence.net/167 Give and receive feedback that makes a difference! Register for our 20 minute Deep Impact Method video course here:  www.voiceofinfluence.net/deepimpact  

Last week, we talked with Shasta Nelson who wrote a book about how you have friendships at work and why are they that important. This week, we’re picking right up with a specific question I asked Shasta during our conversation that I feel deserves a deeper look. In this solo episode, I share how the experience of choosing a table in a school cafeteria is like being around people who have differing opinions, the various options for how to handle being around people who have opinions you don’t agree with, the costs and benefits of each of those options, why we need to turn to grief before we turn to anger when processing our differences with those we care about, and more. Learn about how our Team Performance System and Personal Brand Strategy can Help You Serve Well and Sell More at  www.voiceofinfluence.net   Read the transcript here:   https://www.voiceofinfluence.net/166 Give and receive feedback that makes a difference! Register for our 20 minute Deep Impact Method video course here:  www.voiceofinfluenc

Shasta Nelson is a friendship expert and a leading voice on loneliness and creating healthy relationships. Whether she’s speaking at conferences or on TEDx stages or giving media interviews to outlets such as the New York Times and The Washington Post, she is constantly teaching all of us how to create healthier and more fulfilling relationships in our lives. Shasta’s latest book, The Business of Friendship: Making the Most of Relationships Where We Spend Most of Our Time, teaches us why we need to foster better relationships in our jobs and that’s what we’re diving into today. Learn about how our Team Performance System and Personal Brand Strategy can Help You Serve Well and Sell More at  www.voiceofinfluence.net   Read the transcript here:   https://www.voiceofinfluence.net/165 Give and receive feedback that makes a difference! Register for our 20 minute Deep Impact Method video course here:  www.voiceofinfluence.net/deepimpact In this episode, Shasta shares how our relationships impact our physical and

Our next series on the podcast is about friendship at work and Rosanne and I thought a perfect way to kick things off would be to talk about our friendship and how it aligns with our working relationship. In this episode, Rosanne and I share the concerns she had when I first approached her a few years ago about working together, the lessons I had to learn in the beginning when it came to accepting Rosanne’s ideas and input without taking it personally, why ego needs to be removed from the equation, the importance of understanding the pushback from the other person often means they feel their voice isn’t being respected, what fostering friendships at work can look like for both introverts and extroverts, how to know if your team is becoming too isolated if they’re working from home and/or socially distancing themselves from each other, and more. Learn about how our Team Performance System and Personal Brand Strategy can Help You Serve Well and Sell More at  www.voiceofinfluence.net   Read the transcript here:

A few episodes ago, we talked about why it’s important to simplify your expertise so that people who don’t share your knowledge of a subject can care about what you have to say. In last week’s episode, I spoke with marketing consultant, Wes Gay, about practical steps that subject matter experts can take to cut the jargon and speak clearly so people will listen, In continuing with this theme, I’m now discussing some mistakes experts make that end sabotaging their message by making other people feel dumb. In this episode, I share how my 13-year-old daughter’s hatred for people who talk down to her because of her age is a perfect lesson in how to talk to your audience, how talking down to your audience is disrespectful to them, why you should use your “normal” voice when talking to your audience, the reasons I sometimes don’t talk in my normal voice, why your tone is just as important as your words, and more. Learn about how our Team Performance System and Personal Brand Strategy can Help You Serve Well and Sell

Wes Gay is a writer, entrepreneur, and marketing consultant. He is a StoryBrand Certified Copywriter and Guide, helping businesses clarify their marketing message and strengthen their position in the marketplace. While this is Wes’ second appearance on the Voice of Influence podcast, he and I originally connected because I was looking for help with my own marketing efforts. In this episode, Wes and I discuss what the “curse of knowledge” is and why all experts should be aware of it, why every expert needs to have empathy when it comes to their audience if they want their marketing efforts to truly resonate with them, the importance of giving yourself time and space to think, why it’s crucial that you’re empowering your audience rather than talking down to them, why you want to be as specific as possible when it comes to who the audience you’re trying to reach, the value of creating one central idea you want to communicate, his tips for determining what the central idea should be, his take on how Dr. Fauci han

Starting today and continuing over the next few weeks, we’ll be diving deeper into how to communicate more simply so you message doesn’t get lost. In this episode, Rosanne and I discuss how her son’s passion for fish is a perfect example of the importance of speaking to your potential customers in a way that will resonate with them, why we as experts need to realize that we’ll always care more about the subject matter than our clients and customers, why we need to know our target audience very well before we communicate with them, the value of shifting your marketing mindset from how you can get someone to purchase you offering to wanting to share something that can really help others, the questions you can ask yourself to see if you’re in need of a marketing or communication shift, how my free course can help you get clarity of these types of communication topics, and more. Learn about how our Team Performance System and Personal Brand Strategy can Help You Serve Well and Sell More at  www.voiceofinfluence.

After the three previous three episodes about change, I wanted to take some time to think through together what the psychology behind behavioral change means for you individually and how you can process paradigm shifts and helps others process them as well. In this episode, I share the difference between assimilation and accommodation, the first time I experienced change in a way that rocked me to my core, the song I wrote about the feelings I had during that experience, how to understand what your paradigm is, the power of being able to honestly answer if you could be wrong about the situations requiring you to make paradigm shifts, the sense of feeling lost after going through a paradigm shift and what you need to remind yourself of during that time, the importance of not blocking out the pain that comes with paradigm shifts, and more.

We’ve talked this month about the fact that change challenges us. As part of this theme, I had a conversation with Dr. Espen Klausen last week about the psychology behind how people change. In that conversation, Dr. Klausen described some of the differences between assimilation, which he says is bringing new ideas into old schemas, and accommodation, which he says involves significant paradigm shifts. This week, Roseanne Moore is on the show to help me dive deeper into the concepts of assimilation and accommodation and how they can help us embrace change. In this episode, we discuss some practical examples of assimilation and accommodation, how to know if you need to make a major paradigm shift or if the situation really calls for smaller changes, why it’s crucial for leaders to focus on personal growth if want those around us to do the same, what leaders can do to promote a healthy growth environment, the importance of taking care of your physical and mental well-being if you want to grow and change, the val

Espen Klausen, Ph.D., is back on the show! In case you’re not familiar with this frequent guest, Espen is a licensed psychologist and speaker based in Fond du Lac, Wisconsin. His work in public community mental health includes individuals, couples, and family therapy with clients of all ages and he conducts psychological assessments. He is the lead psychologist for several County programs. He consults for Social Services. As a speaker, he runs seminars on a wide range of subjects for professionals groups, company wellness programs, ministries, County departments, and community groups. In this episode, we discuss how pain and discomfort can be catalysts for change, why the death of George Floyd has resulted in real change when similar situations have not, why it’s biologically more difficult to change as we age and how we can help make it easier, how hygiene is a perfect example of how changes can sometimes take generations, the difference between assimilation and accommodation and how they both impact our bra

With all of the global crises that have happened this year, people are stressed and we’re finding ourselves in the middle of a great divide when it comes to our perspectives on many important topics and it’s certainly having an impact on how we’re able to be a voice of influence. In this episode, Rosanne and I discuss the growing lack of respect and trust for expertise and how you can get people to buy into your ideas in spite of that, the parallels between parenting and getting buy-in on your ideas from those around you, the importance of understanding that some people react based on logic while others react based on emotion, the value of taking actions to calm a situation rather than escalate it and the role self-awareness plays in that process, and more! Learn about how our Team Performance System and Personal Brand Strategy can Help You Serve Well and Sell More at  www.voiceofinfluence.net   Read the transcript here:   https://www.voiceofinfluence.net/157 Give and receive feedback that makes a differenc

In this special episode, we're taking a look back at episode 100 of the Voice of Influence® podcast! Our team is thrilled with where we've been and we're excited for where we're going with the show in the years to come! In today's show, I share the ways the podcast has shifted and what has remained the same since the beginning. Then I discuss one of our biggest ah-ha's from interviewing guests, the six elements of a Voice of Influence, so you can utilize the framework for yourself. Learn about how our Team Performance System and Personal Brand Strategy can Help You Serve Well and Sell More at  www.voiceofinfluence.net   Read the transcript here:   https://www.voiceofinfluence.net/156 Give and receive feedback that makes a difference! Register for our 20 minute Deep Impact Method video course here:  www.voiceofinfluence.net/deepimpact     Learn about how our Team Performance System and Personal Brand Strategy can Help You Serve Well and Sell More at  www.voiceofinfluence.net   Read the transcript here:  

Earlier this year, I had a great conversation with Colin Crowley and I’m excited to have him back on the show today to talk about the value of bringing your diverse experience and talents into your work. Colin is the VP of Customer Experience at Freshly, where he directs a two-hundred-person department across five locations in the United States and beyond. He specializes in building customer service departments from the ground up with a focus on scalability, infrastructure agility, technological innovation, and gold-standard quality and efficiency. Something you wouldn’t know from Colin’s professional biography is that he’s also a playwright and he brings that experience into his work at Freshly and this aspect left me feeling like I just had to have him back on the show. In this episode, Colin shares how customer experience really sits at the intersection of arts and operations, the importance of both strategy and empathy for customer experience, his personal experience becoming a playwright, how his self-dr